Your Satisfaction is 100% Guaranteed, or Your Money Back!
At GunCreed.com, we stand behind the quality of our products and are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, you may return it for a refund or exchange, subject to the following terms and conditions:
Returns & Exchanges
- Timeframe: Returns must be initiated within 30 days of the delivery date.
- Condition: Items must be returned in their original, unused condition, including all original packaging, accessories, and documentation.
- Non-Returnable Items: The following items are not eligible for return:
- Custom or personalized items
- Clearance or final sale items
- Items that have been used, altered, or damaged after delivery
- Return Authorization: Before returning an item, you must contact our customer service team to receive a Return Merchandise Authorization (RMA) number. Returns without an RMA will not be accepted.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 7 days of delivery. We will provide instructions for returning the item and offer a replacement or full refund at no additional cost to you.
Refunds & Processing
- Refunds will be issued to the original payment method once the returned item has been received and inspected.
- Please allow 5-7 business days for the refund to process.
- Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item sent).
Exchanges
If you wish to exchange an item, please contact our customer service team. Exchanges are subject to product availability and must meet the same return conditions outlined above.
How to Initiate a Return
- Contact our customer service team at [insert contact email or phone number] to request an RMA number.
- Package the item securely in its original packaging.
- Include a copy of your receipt and the RMA number inside the package.
- Ship the package to the return address provided by our customer service team.
Contact Us
If you have any questions or need assistance with a return, please reach out to our customer service team at:
- Email: support@guncreed.com
- Phone: (800) 311 6074
We appreciate your business and strive to provide the best shopping experience possible. Thank you for choosing GunCreed.com!